Facebook Marketplace State College (2024)

FAQs

Can I get my money back if I get scammed on Facebook Marketplace? ›

If we approve a buyer's claim, in some situations, Facebook may offer a partial refund, otherwise the refunded amount will include the full purchase price of the item, tax, and shipping fees. Decisions on claims are made in our sole discretion. In some instances, we may offer a Goodwill Refund in our sole discretion.

“If you stay within their ecosystem and use their payment methods that are built into the platform, I would say yes, Facebook Marketplace is safe,” says McKeon. “But savvy scammers that are good at manipulating people will sometimes say, 'Oh, by the way, let's go pay here,' and that's when the problems can start.”

To help keep our Marketplace community safe, you may be unable to message on Marketplace for one of the following reasons: You may be messaging someone in a country that doesn't: Have the same access to Marketplace as you do. Allow messaging between people in different global regions.

If the seller doesn't reply or resolve the issue within 2 business days, you can contact our team for help or to file a Purchase Protection claim on the third business day. When you contact our support team, we'll investigate the issue and reply within 48 hours.

Authorities are urging people who use Facebook Marketplace to be on alert after a New Jersey teenager was arrested for allegedly using the platform to lure and rob an unsuspecting victim. The Moonachie Police Department said 18-year-old Yassine G.

A buyer overpays for your product.

If someone offers you extra money, they're most likely trying to scam you. They'll normally ask you to refund the extra with a gift card or wire transfer and then disappear. Later, you'll find out that the original payment was fraudulent.

Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate).

How do I talk to someone on Facebook Marketplace? ›

Tap Message to send a custom message to the seller. 2. Tap Send to send a message that says "Is this available?" You can see your conversations with sellers by tapping Inbox from the Marketplace tab, or opening the Messenger app.

No item for sale: Anything that isn't a physical product for sale shouldn't be listed on Marketplace. For example, "in search of" posts, lost and found posts, jokes and news aren't allowed. Services: Selling services (example: house cleaning) on Marketplace isn't allowed.

Local pick-up on Marketplace

Don't transfer money directly into a seller's bank account. Instead, offer to use a secure person-to-person payment site, such as PayPal or sending and receiving money in Messenger.

Local Pickup on Marketplace

Don't transfer money directly into a seller's bank account. Instead, offer to use a secure person-to-person payment site, such as PayPal or sending and receiving money in Messenger.